1. Information We Collect

Account Information

• Name and email address (for account creation)
• Password (encrypted)
• Subscription and payment information (processed by Stripe)

Usage Information

• Directory search and filter preferences
• Pages visited and features used
• Device and browser information
• IP address and general location

Analytics Data

• Website usage statistics via Google Analytics
• Performance and error monitoring
• Aggregated, non-personal usage patterns

2. How We Use Information

We use collected information to:

• Provide and maintain our directory service
• Process subscription payments and billing
• Send service-related communications
• Improve our service and user experience
• Comply with legal obligations
• Prevent fraud and ensure service security

3. Information Sharing

We do NOT sell, rent, or trade your personal information. We may share information with:

Service Providers

• Stripe: Payment processing (subject to Stripe's privacy policy)
• Supabase: Database and authentication services
• Cloudflare: Website hosting and security
• Google Analytics: Website usage analysis

Legal Requirements

We may disclose information when required by law, legal process, or to protect our rights and users.

4. Data Security

We implement security measures including:

• Encrypted data transmission (HTTPS/SSL)
• Secure authentication systems
• Regular security monitoring
• Access controls and data minimization

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information:

• While your account is active
• For 30 days after account cancellation (for reactivation)
• As required by law or legitimate business purposes
• In anonymized form for analytics and service improvement

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of non-essential communications
• Withdraw consent where applicable

7. International Users

If you're outside the UK, your information may be transferred to and processed in the UK and other countries where our service providers operate.

8. Children's Privacy

Our service is not intended for users under 16. We do not knowingly collect information from children under 16.

9. Cookies and Tracking

We use cookies and similar technologies for:

• Essential website functionality
• User authentication and security
• Analytics and performance monitoring
• Improving user experience

You can control cookies through your browser settings.

10. Third-Party Links

Our directory contains links to third-party webinar registration pages. We are not responsible for the privacy practices of these external sites.

11. Updates to This Policy

We may update this privacy policy periodically. We'll notify users of material changes via email or website notice.

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